Deliveries

Delivery times vary depending if the item is in stock or custom made. We contact every customer
with an expected shipping date so you will know when you will receive your delivery. Please put a
required-by-date on your order notes, which will help us prioritise orders.

Standard delivery to UK are sent Special Delivery a tracked/insured/signed service arriving next
day before 1pm (the package will need to be signed for). This service is £20

Standard delivery to European destinations (including Eire, Northern Ireland & the Channel
Islands) is £45 (tracked/insured/signed for) and can take up to 7 working days – assuming that
your order is a stock item and not custom made.

Standard delivery to the United States of America is £125 and can take up to 8 working days
(tracked/insured/signed for) – assuming that your order is a stock item and not custom made.
Express shipping should take 3 days and is £190 and is only applied once the hat is made, which
may take 2-3 weeks. We will check with you about required by dates.

International Delivery – the price you have paid to us is the price for the hat and shipping. Local
taxes or import duties may be payable on receipt and are not included in your payment to us. It is
your responsibility to pay for these and to comply with all local Customs authority requirements in
relation to your order. We recommend that you make yourself aware of these requirements before
placing your order.

Email us at rachel@rachelskinner.com should you require a quote for delivery to destinations

outside of those specified above (i.e. all destinations outside of UK, Europe and USA).

We always strive to produce and ship your item as quickly as we can. If you require your hat for a
specific date, please contact us by email before ordering.